CONVERGENCE Enterprise AV Manager is single tenant software for an organization to centrally monitor, audit, and control their ClearOne Pro Audio products worldwide.
CONVERGENCE™ Enterprise AV Manager
CONVERGENCE Enterprise AV Manager is single tenant software for an organization to centrally monitor, audit, and control their ClearOne Pro Audio products worldwide.
Self-maintained and hosted on-premises or privately in the cloud by an organization, for complete control and security.
Scales to support organizations of any size – large or small.
License any Internet-accessible server, or for an isolated network, license a specific machine.
Provide better online availability and performance by using multiple server instances for redundancy.
Remote real-time access provides at-a-glance and all-inclusive powerful dashboard views.
Get up and running quickly with auto discovery of Pro Audio devices.
Organize AV devices and user permissions by any location hierarchy, such as city, building, and room.
Assign access rights by organization, location, user, and customized roles.
Remotely configure, backup, restore, and update CONVERGE® DSP Mixers and P-Link peripherals systemwide – and simultaneously.
Stay informed with email and SMS text alerts.
Download device logs and data for troubleshooting, auditing, and reports.
Provision CONVERGE Pro 2 VoIP lines and view VoIP registration status.
Communicate using integrated video, audio, and chat tools.
Convenient single-sign-on access through LDAP connectivity.
End-to-end security with HTTPS, encrypted cloud servers, and 256-bit encrypted password management for both users and devices.
Access from any device, desktop to mobile, with a powerful and elegant browser interface.
Integrates with third-party management systems via a RESTful web interface.
Also available is CONVERGENCE Cloud AV Manager.
APPLICATIONS
Single enterprise system maintenance
Help desk operations
Single-pane-of-glass business intelligence
USERS
Organizations with internal AV/IT maintenance
High-security organizations
Global enterprises
Multi-site organizations
Educational institutions
PLATFORM
Windows or Windows Server
Browsers supported (desktop to mobile): Firefox, Chrome, Edge, Safari, Internet Explorer
Integrates with on-cloud or on-premises COLLABORATE® Space Administrator
REQUIREMENTS
A Web browser with Internet access
Your email address, name, and mobile phone number (to receive SMS text alerts)
A license from ClearOne’s Business Partner Services
CONVERGENCE Local Agent free software downloaded and installed on a server
On each LAN or CAN network of your organization
Easy setup behind an Internet firewall
With Ethernet access to auto-discover Pro Audio devices over multiple select subnets
Connected over the Internet to a Local Agent Server Account on Enterprise AV Manager
Automatically (recommended) or manually update
A free COLLABORATE® Space account
COMMUNICATIONS
Web server protocol: HTTPS (Local Agent servers may use HTTP)
Minimum broadband internet connection speed of 256Kbps (512 Kbps recommended)
Allows default or custom SMTP email server access for email alerts
Allows LDAP directory service access (ex. Active Directory)
SMS text alerts
Email alerts
Video, Audio, and Chat tools
MONITORING STATUS
Monitoring System: Active, Issue, Off
Pro Audio Devices: Configuring, Down, Healthy, Incomplete Stack (the device’s CP2 stack has one or more devices offline), Locate Light On, Login Failed, Mismatched Stack (the device belongs to a different stack than its parent), OVERHEATING! (for CP2s), Restarting…, Safety Mute On, Unconfigured, Updating Firmware, VoIP Registration Failed, VoIP Restart Pending, Overflowed (the device overflows the maximum number of devices allowed with your subscription or service plan.)
Video Collaboration Devices: Down, Communication Service Failed, Healthy
SECURITY
SHA-256 encrypted password storage for users, devices, and external services
OAuth2 access to COLLABORATE Space
Password trial rate limiting
Quality meters prevent weak passwords
Thwarts various security-hacking attacks
PRODUCTS SUPPORTED
CONVERGE® Pro 2 DSP Mixers
CONVERGE Huddle DSP Mixer
CONVERGE Pro 2 USB Expander
CONVERGE Pro 2 GPIO Expander
CONVERGE Bluetooth Expander
BMA 360
BMA CT
BMA CTH
Beamforming Mic Array 2
DIALOG® 20
COLLABORATE Live video codecs
COLLABORATE Space
PART NUMBERS
SWR-1000-002 CONVERGENCE AV Manager Unified Platform
SWR-1000-002-1 Cloud
SWR-1000-002-2 Enterprise
SWR-1000-002-3 Local Agent
Video Gallery
CONVERGENCE AV Management Platform Overview
Singular Self-Service Security
CONVERGENCE™ Enterprise AV Manager DatasheetDownload